What will IT support cost?
Let's keep it simple. You shouldn't have to sit through a sales pitch just to understand what working with us might cost, whether you run a school, a business or a nonprofit.
Pricing Options For K12
- Remote help desk and phone support
- Network and server monitoring
- Device management
- Planning and guidance for IT strategy
- Everything in remote support
- Cybersecurity tools and licensing
- One onsite visit a month
- Emergency onsite response under your SLA
- Infrastructure and network support
- Cybersecurity setup and management
- Planning and budgeting help
- FERPA and CIPA oversight
K12 technology audit
A full snapshot of your current systems, from a second set of eyes, and a plan to move forward.
- Review of your infrastructure, cybersecurity and devices
- Classroom and admin tech usage audit
- Strategic recommendations
- Stakeholder interviews, if you want them
- Summary report and roadmap
Pricing Options For Business & Non-Profit
Managed IT is priced per device each month, with remote support included rather than billed by the hour. Co-managed support starts at the same price as our school plan.
- Remote help desk and phone support
- Patching, including third-party software
- Endpoint and server backup
- EDR on every machine, with malicious code blocked and logged
- Scheduled security awareness training for all staff, with reporting
- Security software for users and devices
- Infrastructure and network support
- Cybersecurity setup and management
- Long-term planning and budgeting help
- Coordination with your IT staff
Estimates at $75 per device a month plus the per-user charge.
Your number comes from one conversation about your devices and users.
Schedule a callNonprofits
We work with 501(c)(3) organizations to control their technology costs and help them reach their goals. Nonprofits choose from the same plans.
What changes pricing?
For schools, businesses and nonprofits alike: users and devices, the tools you need, and whether you want us onsite or remote.
Users and devices
How many people and machines we support.
The tools you need
Cybersecurity licensing and safety tech come with the onsite plans.
Onsite or remote
Several organizations we support are fully remote. Others add regular visits or call on us as needed.
Projects are quoted separately
Upgrades, camera systems and phone installs are quoted as projects, and can be bundled.
Frequently asked questions
Can we customize our service plan?
Yes. Most schools start with one of our core models, fully remote, hybrid or co-managed, and we adjust for your staffing and budget.
Is onsite support required or optional?
Optional. We support several schools completely remotely. Others include regular onsite visits or call on us as needed.
Do you repair hardware or just recommend replacements?
When onsite support is included, we triage hardware issues, identify the right parts and help you order them. You pay only for the hardware.
Do you offer hourly support?
Rarely. Fixed-fee contracts are more affordable and predictable for school budgets. On specific occasions we can discuss a bank of hours.
How do project costs work?
Infrastructure upgrades, camera systems, phone installs and other larger changes are quoted separately as projects.
Do costs increase every year?
There is no built-in annual increase. We review pricing periodically and always tell you ahead of time.
When is the best time to start?
Any time of year. Some schools begin in summer or fall, and we have started mid-year without issue.
Are business and nonprofit plans billed the same way?
Both are a monthly fee: per device for managed IT, a set amount for co-managed. Larger projects are quoted separately.
Get a number for your organization.
No pressure or hard sell. We'll talk through your needs and help you figure out what makes sense.
- 1Tell us about your school or organizationSize, staff, and what is taking up your time.
- 2We talk it throughA conversation about what makes sense, not a sales pitch.
- 3Want it in writing?We always talk through the details before we send a contract.
Rather call? (406) 235-7020